Email Templates

Updated 11 June 2026

Overview

When an applicant crosses your High Score Threshold, the system can send a notification email to the right people. Templates let you control subject lines, content, and recipients so alerts are clear and actionable. Use concise wording and include the job title, applicant name, and score to speed up triage.

How It Works

Templates define the subject, body, and recipients. When a high score event occurs, Odoo fills in merge fields (like applicant name, job name, score) and sends the email via your outgoing mail server. You can duplicate and customize templates for different roles or teams to route alerts to the right inboxes.

Step-by-Step Guide

Fields Table

Field Explanations

Subject

The inbox title; include job name and optionally score for quick scanning.

Body

The main message; can use merge fields (e.g., applicant name, job name, score).

Recipients

Who receives alerts (individuals or a team mailbox like [email protected]).

Email Template (System)

The saved template used by automation to send alerts.

Tips

Common Mistakes

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Email Templates