Overview
Most issues trace back to a few checks: Is the model trained? Do resumes contain real text? Are email and automation configured? Work through the list below—each step resolves a common blocker without needing technical knowledge.
How It Works
Troubleshooting follows a short decision path: confirm the model is trained, confirm resumes contain readable text, verify automation/email settings, then re-run the action. Most problems resolve by training first or using proper PDFs. If automation timestamps don’t update, review scheduled actions and server logs if you have access.
Step-by-Step Guide
- Model not trained? Open the Screening and click Train AI Model.
- No scores? Confirm resumes have selectable text (not images).
- No emails? Verify Odoo outgoing mail settings and templates.
Fields Table
| Field Name | Description | Example |
|---|---|---|
AI Model Trained |
Must be true before screening. |
True |
Resume Text |
Needs text, not only images. |
“…experience with Odoo…” |
High Score Threshold |
Email alert trigger level. |
75 |
Last Auto Train/Screen Date |
Confirms automation last ran. |
2026-03-10 01:00 / 01:15 |
Field Explanations
AI Model Trained
Must be true before screening can proceed.
Resume Text
If empty or unreadable, parsing failed (often image-only PDF).
High Score Threshold
If too high, you may never receive alerts.
Last Auto Train/Screen Date
Confirms automation is running on schedule.
Tips
- Ask candidates for text-based PDFs if parsing fails.
- Keep an eye on Last Auto Train/Screen Date to confirm automation runs.
Common Mistakes
- Uploading scanned images without text extraction.
- Changing weights but forgetting to re-train.