Pharmacy Management System: Odoo Prescription, Dispensing, Claims, and Inventory Guide

Manage Drugs & Categories

Create drug records with categories, ingredients, and coverage per hospital or branch.

Hospitals & Pharmacies

Configure hospitals and pharmacy branches, connect warehouses, and set defaults.

Prescriptions — Create, Approve & Dispense

Create, approve, and dispense prescriptions with delivery and invoicing.

User Roles & Access

Set user roles, default hospital, and which hospitals each user can access.

API Connections (FHIR/HL7)

Configure hospital-level external endpoints safely for integrations.

Billing & Invoices

Create invoices from prescriptions and refund credit notes from returns.

Dispensing, Delivery & Returns

Generate delivery pickings, record dispensed quantities, and handle returns safely.

Insurance Claims

Submit, approve, and track claim payments linked to prescriptions and patients.

Controlled Drug Logs

Maintain legally required logs for dispense, return, and destroy events.

Staff Availability & Shift Templates

Plan staffing with templates and publish availability without double-booking.

Treatments & Episodes

Track treatment episodes, stages, notes, and linked prescriptions.

Alerts & Substitutions

Set stock and expiry alerts, recalls, and approved brand-to-generic substitutions.

Stock Coverage & Expiry Tracking

Check minimums, shortages, and expiring lots across hospitals and branches.

Portal Requests

Handle uploads, reservations, and queries from patients and customers.

Reports & KPIs

Use dashboard-style reports for RX volume, controlled logs, treatments, and claims.

Communications & Templates

Use message channels and templates to keep patient communication consistent.

Pharmacy Settings & Localization

Configure pricing tax mode, localization, substitutions, and default expiry policies.

Setup Pharmacy Management

Beginner checklist: install the module, configure hospitals/branches, set user access, and create minimum master data.

Doctors & Prescribers

Mark contacts as prescribers, add license numbers, and set default branches.

Patients & Contacts

Keep clear patient profiles with allergies, emergency contacts, and history.