Reports & KPIs

Updated 5 May 2026

Use dashboards to monitor prescriptions, availability, controlled logs, treatments, and claims.

Overview

Reports surface what’s working and what needs improvement across hospitals and branches. Each report can be filtered and viewed as a list, pivot, or chart, letting you quickly move from a high‑level KPI to the line items behind it. Saving favorite filters helps your team monitor recurring goals with one click.

Use these insights to balance staffing, reduce expiries, speed up claims, and coach branches toward consistent, high‑quality service.

How It Works

Step-by-Step Guide

Example Metrics

Tips

Field Names Explained

RX KPIs

Volumes and trends for prescriptions by site/doctor.

Availability

Staffing publication and coverage metrics.

Controlled Logs

Counts of Dispense/Return/Destroy actions.

Treatment Report

Active vs Done episodes and durations.

Insurance Report

Submitted/Approved/Paid totals and counts.

Expiry Lots

Lots expiring within the next 30 days.

Common Mistakes

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Reports & KPIs