Ask fewer questions. Display fields only when they matter.
Overview
Smart Logic helps you ask the right questions at the right time. Instead of showing every question to everyone, you can display fields only when they are relevant — which makes the form shorter and easier to complete.
This is especially useful when the next question depends on a previous answer.
Examples:
- If “Are you an existing customer?” = Yes → show “Customer ID”
- If “Preferred contact method” = Phone → show “Phone Number”
- If “Request type” contains “Billing” → show “Invoice Number”
You can create simple one‑rule logic or advanced multi‑condition logic using AND/OR rules.
How It Works
Enable conditional logic on a field. Choose a “Condition Field”, an operator (equals, contains, greater than, etc.), and a value. For advanced cases, create multiple named conditions and pick AND/OR logic.
Step-by-Step Guid
- Edit a field and turn on Conditional Logic.
- For simple cases, pick a Condition Field, an operator, and a value.
- For advanced cases, turn on Multi-Condition Logic and add conditions.
- Preview the form to confirm the behavior.
Fields Table
| Label | Description | Example |
|---|---|---|
Conditional show/hide |
Enables show/hide rules for this field. |
On |
Based on this question |
Which answer controls visibility. |
“Have budget?” |
condition_operator |
How to compare (equals, contains, greater_than, etc.). |
equals |
condition_value |
The value to compare against. |
Yes |
Multiple conditions |
Use several conditions together. |
On |
Combine conditions with |
How to join multiple conditions. |
AND |
Fields explanation
Conditional show/hide
Turns on rules to show/hide this field
Based on this question
The field whose answer controls visibility
Comparison
How to compare the answer (equals, contains, greater than, etc.)
Compare to this value
The value used for the comparison
Multiple conditions
Allows multiple conditions instead of only one
Combine conditions with
How multiple conditions are combined (AND / OR)
Tips
- Name your conditions clearly so you can spot them later.
- Use OR when any single answer should reveal the field.
- Test complex logic with multiple sample responses.
Common Mistakes
- Using the same field as both the condition and the target field.
- Forgetting to enter options for dropdown/radio used in logic.