Check-in/out pets, assign kennels, manage duration and costs, and log care notes.
Overview
Boarding Stays manage overnight or multi‑day care with clear check‑in/out times, assigned kennels, daily rates, and incident logging. Duration and total cost are calculated automatically, while feeding notes and walk schedules ensure consistent care across shifts.
Status changes—Draft, Confirmed, Checked In, Checked Out—make it obvious where each pet is in their stay and help staff coordinate capacity and billing.
- Capacity control: Kennel assignments avoid double‑booking.
- Transparent costs: Daily rates plus extras produce accurate totals.
- Care continuity: Notes and schedules keep every shift aligned.
How It Works
- Assign a kennel with the right size and availability.
- Track status: Draft → Confirmed → Checked In → Checked Out (or Cancelled).
- Enter feeding notes, walk schedule, and incident logs.
Step-by-Step Guide
- Go to Pets › Services › Boarding Stays.
- Click New, select pet, appointment (optional), kennel, and times.
- Confirm then Check In when the pet arrives.
- Add care notes and extra costs if any.
- Check Out and review total cost and payment status.
Fields
| Field Name | Description | Example |
|---|---|---|
Pet |
Pet being boarded. |
Buddy |
Kennel |
Assigned kennel/facility. |
Kennel A-12 |
Reason |
Why the pet is boarding. |
Owner travel |
Check In / Out |
Arrive and leave times. |
2026-04-10 / 2026-04-14 |
Status |
Draft, Confirmed, Checked In, Checked Out, Cancelled. |
Checked In |
Duration (Days) |
Auto-calculated from times. |
4 |
Cost per Day |
Rate from kennel or service. |
$30 |
External Costs |
Extra items (e.g., meds). |
$15 |
Total Cost |
Calculated total. |
$135 |
Payment Status |
Pending, Partial, Paid, Cancelled. |
Pending |
Feeding Notes |
Feeding schedule and diet. |
Twice daily, grain-free |
Walk Schedule |
Exercise times and notes. |
Morning & Evening |
Incident Log |
Any issues during stay. |
Minor scratching |
Field Explanations
Pet
Boarded animal for the stay.
Kennel
Facility/space assigned to avoid double‑booking.
Reason
Why the pet is staying (e.g., travel, medical recovery).
Check In / Out
Arrival and planned departure; drives duration and billing.
Status
Draft, Confirmed, Checked In, Checked Out, or Cancelled.
Duration (Days)
Auto‑calculated from dates; read‑only.
Cost per Day
Daily rate used to compute totals.
External Costs
Additional charges (medications, extra cleaning, special food).
Total Cost
All charges for the stay; read‑only.
Payment Status
Pending, Partial, Paid, or Cancelled.
Feeding Notes
Specific diet instructions to follow during the stay.
Walk Schedule
Times and guidance for daily exercise.
Incident Log
Chronological notes for issues or observations during the stay.
Tips
- Match kennel size and amenities to the pet’s needs.
- Use incident logs to improve future stays.
- Confirm stays early for capacity planning.
Common Mistakes
- Not checking capacity leads to double-booking.
- Missing Check Out time keeps costs running.
- Forgetting special feeding notes.