How Customers Search & Browse

Updated 11 July 2026

Understand the search and filter tools your shoppers use to find the exact diamond they want, so you can set up your inventory and attributes to support it well.

Overview

Your RapNet Shop page includes a rich filter form that lets shoppers narrow down your inventory by dozens of diamond characteristics at once – from Shape and Carat to precise measurements. This chapter explains what shoppers see and how it connects back to the data you manage in earlier chapters.

How It Works

When a shopper adjusts a filter and searches, the plugin looks at whether a RapNet API connection is active (Connecting Your RapNet Account). If it is, the search is sent live to RapNet’s marketplace. If not – or if RapNet doesn’t respond – the same search runs instantly against your own local diamond and gemstone inventory instead. Either way, the shopper gets the same familiar search experience without needing to know which source their results came from.

Step-by-Step Guide

Fields Table

Field Explanations

Every filter shoppers see maps directly back to a field you fill in when adding or importing a diamond (Diamond Inventory, 6, and 8) – the more complete and consistent your data, the more useful these filters are for shoppers trying to narrow down their search.

Range filters (Size, Color, Clarity, Price, Depth %, Table %) let a shopper search “between” two values rather than one exact match – for example, “Color D to H” returns every diamond whose color falls anywhere in that range.

Lab filtering relies on the Lab value you enter per diamond (e.g. GIA, IGI) – keep this consistent so shoppers who trust a specific lab can filter to only see those stones.

Tips

Common Mistakes

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How Customers Search & Browse