Placeholder & Shape Images

Updated 11 July 2026

Placeholder images are the visual icons that appear on diamond and gemstone cards in the builder when a stone does not have its own product photograph. Instead of a blank grey box, customers see a clear shape illustration. This chapter explains how to set and customize these images.

Location: Go to Jewelry Builder → Settings → Placeholder Images tab in your WordPress admin. Shape icons are on the Shapes tab.

Why Placeholder Images Matter

Most diamond and gemstone records imported via CSV do not have individual product photographs – the supplier provides data rows without images. Without placeholder images, every card in the builder would show a blank grey box, which looks unprofessional and unhelpful.

Placeholder images solve this by showing the silhouette or illustration of the diamond/gemstone shape instead. When a customer filters for “Oval” diamonds, each result card shows an oval diamond outline. This gives immediate visual context even without real product photos.

The Setup Wizard automatically installs a default set of SVG placeholder images for all shapes when you run Step 2 (“Placeholder & Shapes Images”). You don’t need to upload images manually unless you want to customize them with your own designs.

All Placeholder Image Slots

There is one upload slot for each diamond and gemstone shape. Here are all the shapes you can set a custom placeholder image for:

How to Upload a Custom Placeholder Image

Image Guidelines & Tips

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Placeholder & Shape Images